79. We want you to drop your trip, come out of your neurotic self-involvement, join the party.

The relationship between the customers and companies is something that should be given importance by the companies and corporations. Why? You might ask, it is because the things happening between the two determines what would happen for the both of them. The companies would need to have a great relationship with their customers because they are the ones who they need to woe and court to purchase their products and earn profit and income. The customers are the medium of whether the company’s products or services would rocket sky high up in the atmosphere or would be buried down below six feet under. That is why it is very important for the companies to be kind and caring for their customers. The trust of the customers whether the company can deliver what they want and need is also an important thing. While on the customers’ side of view, they would also somehow need the companies to get what they want and need. They would need to communicate also with the companies for the companies and producers to know exactly and specifically the things they want.

That is why the customers are inviting and encouraging the companies to speak to them and communicate. The relationship and trust between them are essential and vital for the both of them but weighs heavily on the companies’ side. The companies would not survive for long without the presence and cash flow of the customers flowing inside their business. It is a mutual relationship between the two that is why they should both communicate with each other to have a stable trust and belief with each other.