77. You're too busy "doing business" to answer our email? Oh gosh, sorry, gee, we'll come back later. Maybe.

            Whenever the customers would want to have assistance, help, and support from the companies who produced and made the products, they should always be ready and prepared to reply as soon as possible. Companies should not take too long to reply to the inquiries and queries of the customers because what the customers need is a quick reply and an accurate one. They do not like to keep on waiting and waiting and at the end would get nothing from all the waiting that has been done. Companies should entertain the customers because they don’t know what may happen. The occurrence might be positive it might be negative. We don’t know, I surely don’t know. That is why they should entertain the questions because in the end it might help them out for the future. They can also get ideas and suggestions from the emails sent by the customers that might change a big thing in the company. Companies should not be afraid of failures and mistakes because it is a normal thing that happens in the world. What they need to do is to learn from these mistakes and failures. Learning from all of this faults would help them in the end grow up to be something that harnesses great experiences that is beneficial to a lot of people. If the companies would ignore the emails and queries of the customers, the customers might go away and never return anymore. They might lose some of their best customers and this would mean one thing, loss of profit.