As markets, as workers, we wonder why you're not listening. You seem to be speaking a different language.

The communication between customers and companies has been something that is like a balancing scale for the past few years. There are some companies are very protective about their information that they are building up walls to keep it in. There are also some that they are open to let the customers know information about them. These companies that let the customers gain internal information about them are the ones who communicates with their customers. These companies gain a lot of priceless benefits such as latest information from customers and updated knowledge that they can use to improve their products and services. Improving and developing goes a long way for the companies because customers always want new things to come out the market.

Unfortunately, there are still companies that are drawn into the traditional way of handling the company. They are still hooked with the idea of what they create is what the people get. They do not care about what their customers are telling them. They do not communicate with the customers because they think that they are the reasons for the creation of marketing. They are too much blinded with their pride in giving out internal information about their companies or corporations. It is as if they are using a different language for the customers to have a difficult time understanding the things they are saying. They do not want their customers to understand the things they are saying because they want to keep the information vague and unclear for the customers. This is something that they should not do and should change as soon as possible.